Support Documents
 

Microsoft Outlook E-Mail
Setup Instructions for High Voltage Internet

Overview

The High Voltage Internet mail system is designed to work with your existing Internet provider's mail server.  Because High Voltage Internet does not provide Dial-Up, DSL, or other means to access the Internet, it is necessary to configure your E-Mail client to send mail through your Internet provider and retrieve mail through High Voltage Internet's servers.  If High Voltage Internet is hosting a domain for you, you can send mail with your domain's branding by using the following instructions.

Pre-Requisites

You will need the following information available in order to configure your E-Mail correctly.

  • The name of your Internet provider's SMTP Server.
    (ie. smtp.earthlink.com)
  • Your High Voltage Internet username.
  • Your High Voltage Internet password.
  • The name of your domain (only if it is hosted by High Voltage Internet)

(ie. http://www.yourdomain.com/)

Creating an Outlook E-Mail Account

1. Select E-Mail Accounts from the Tools menu in Microsoft Outlook.  A new window titled “E-Mail Accounts” should appear on the screen.

 

2.  Select “Add a new e-mail account” and click the Next > button.  

3. Select POP3 and click the Next > button.

User Information

  1. Type in your full name, as you would have it appear in a recipient's mailbox, in the section labeled: Your Name
  2. If you are hosting a domain with High Voltage Internet, the E-mail Address field should be completed by typing your High Voltage Internet username, followed by your domain name.  (see example below)
  3. If you do not have a domain hosted with High Voltage Internet, complete the E-mail Address field with your High Voltage Internet username followed by hvinternet.com. (ie. jsmith@hvinternet.com)

Server Information

  1. If you have a domain hosted by High Voltage Internet, you can enter its name in the Incoming mail server (POP3) field, otherwise you may type http://www.hvinternet.com/.
  2. In the Outgoing mail server (SMTP) field type the name of your Internet provider's SMTP server.

Logon Information

  1. Enter your High Voltage Internet user name in the User Name field.
  2. Enter your High Voltage Internet password in the Password field.

  1. In Outlook 2000/XP, click More Settings.
  2. In previous Outlook versions, click the Advanced tab..
  3. In the Delivery section, check off the items as below.
    Make sure that you enter a number in the Remove from server after # days. When finished, click OK.

  1. Click Next > and then Finish > to complete your E-Mail account setup.